Where are your belts made?
All our belts are made in family-owned Manufactories in Germany and Italy. To find out exactly where each belt is made, take a look at the "Where it's made" section on the product page or check out all of our manufacturies.

What materials are your belts made from?
Our belts are made of high-quality materials from Italy, Spain, France, and Germany. The buckles are made in Italy from solid brass. To find out exactly what our belts are made of, take a look at the "What it's made of" section on the product page.

How do I find my belt size?
The most accurate way to find your belt size is to follow these simple steps:
1) Put on the pants you are planning on wearing with the belt.
2) Thread a flexible tape measure through the belt loops of your pants.
3) Mark the sport where the tape reaches exactly one time around the hip (That is your hip size).
4) Check which hip size interval your measured hip size fits in best and choose the corresponding belt size.To see the size intervals, click on the size chart of the respective belt.
To see our complete size guide, click here.
Still not sure about your size? No worries at all. Just get in touch with us via email, chat, or phone +49 (0)211 97531929 and we will help you.

How do I take care of my belt?
The best care for your belt depends on the kind of leather or material it is made of. For every one of our products, you can find a “Care & Guarantee” dropdown explaining how to best take care it.

What does the belt warranty include?
Our belts are handcrafted of the best materials and will last for many years to come. Yet, in case any manufacturing defect should occur within the first 2 years, we’ve got you covered. To see a more detailed list of what is covered and what isn’t, click here.

Of course, we will look at any defects on a case by case basis. Simply get in touch with us via email, chat, or phone +49 (0)211 97531929 and we will find a solution for you.

GENERAL FAQ

Why are you displaying your production costs?
We all know that fashion brands heavily mark-up their prices. The traditional mark-up is 5-6 times. The mark-up for luxury brands can even be 10-15 times. They can do so, because we as consumers don't know the actual production price. We firmly believe that you have a right to know. That is the only way to empower you to make more informed and better purchasing positions. You can find the exact price-breakdown for each product in the “What it costs” section.

How do you calculate the traditional retail price?
This is how the fashion industry works traditionally:
Production Price x 2 - 2,5 (on average) = Wholesale Price
Wholesale Price x 2 - 2,5 (on average) = Traditional Retail Price

Take one of our braided belts for example. The Production Price is 31,27€.
Wholesale Price: 31,27€ x 2 = 62,54€
Traditional Retail Price: 62,54€ x 2,4 = 150,00€ 
Dalgado Price: 31,27 x 2,96 = 95,00€

We cut out the middle man, sell directly to you and pass the savings on to you. Our average mark-up is 3 times.

Why is transparency so important to you?
The fashion industry is notoriously opaque and deceiving. As a consumer you get hardly any reliable information on the actual origin of the materials and manufacturing conditions. We firmly believe the industry is fundamentally flawed. You have every right to know exactly what you are buying. That is why we reveal exactly where our products are made, what they are made of, and what they cost.

What does climate positive & plastic positive mean?
There is only one Earth and it is our responsibility to take care of it. Yet, regardless of how environmentally-friendly our materials and production processes are, every product has an ecological footprint. We do everything in our power to make sure it’s a positive one. For every single order, we plant one tree with our partner On A Mission and remove 1kg of plastic from our beloved Oceans with our partner Empower.

Being climate positive means that we as a Company go beyond achieving net zero carbon emissions and actually create an environmental benefit by removing additional carbon dioxide from the atmosphere. Being plastic positive means that we as a Company remove more plastic from the oceans than is created during our entire production.

Where do I find information on shipping?
Please click here for all relevant information.

Where do I find information on exchanges & returns?
Please click here for all relevant information.

How can I contact Dalgado?
You can contact us via email, via chat, or phone +49 (0)211 97531929. We’re here for you Monday to Friday from 9:00am – 5:00pm CET.

Wo werden eure Sneaker hergestellt?
Alle unsere Sneaker werden in unserer Sneaker Manufaktur in Portugal handgefertigt. Um mehr über die Sneaker Manufaktur zu erfahren, klicke hier.

Aus welchen Materialien werden eure Sneaker hergestellt?
Unsere Sneaker bestehen hauptsächlich aus hochwertigen Ledern aus Italien. Doch in einem unserer Sneaker steckt viel mehr, als man auf den ersten Blick sieht. Um zu erfahren, woraus unsere Sneaker genau bestehen, wirf einen Blick auf den Abschnitt "Woraus Es besteht" auf der Produktseite.

Wie finde ich meine Sneaker Größe?
Befolge diese einfachen Schritte, um deine Sneaker-Größe zu ermitteln:
1) Trage die typische Art von Socken, die du mit deinen Sneakern tragen wirst und stelle einen deiner Füße auf ein Stück Papier mit der Ferse gegen eine gerade Wand.
2) Markiere die Umrisse deiner Zehen.
3) Miss die längste Stelle deines Fußes (Länge von der Ferse bis zu den Zehen).
4) Wiederhole den Vorgang mit deinem anderen Fuß und prüfe in unserer Größentabelle, welche Größe dir am besten passt. Klicke hierfür auf die "Größentabelle" des jeweiligen Sneakers.
Für unseren kompletten Größen-Guide, klicke hier.
Immer noch nicht ganz sicher, was deine Größe ist? Kein Grund zur Sorge. Kontaktiere uns einfach unter customercare@dalgado.de, Chat, oder Telefon +49 (0)211 97531929. Wir helfen dir gerne.

Wie pflege ich meine Sneaker?
Die beste Pflege für deine Sneaker hängt von der Art des Leders ab, aus dem sie hergestellt sind. Bei jedem unserer Produkte findest du unter "Pflege & Garantie" auf der jeweiligen Produktseite eine Erklärung, wie du es am besten pflegen kannst.

Wie lange dauert es, die Sneaker einzulaufen?
Unsere Sneaker sind so gefertigt, dass sie vom ersten Schritt an außergewöhnlich bequem sind. In den meisten Fällen wird daher keine Einlaufzeit benötigt. Wir empfehlen dennoch, die Tragezeit der Sneaker schrittweise zu erhöhen.

Was beinhaltet die Sneaker-Garantie?
Unsere Sneaker werden aus besten Materialien handgefertigt und werden viele Jahre lang halten. Sollte jedoch innerhalb der ersten 2 Jahre ein Herstellungsfehler auftreten, übernehmen wir dafür die Verantwortung. Um eine detaillierte Liste zu sehen, was abgedeckt ist und was nicht, klicke hier.

Natürlich werden wir jeden Defekt von Fall zu Fall prüfen. Kontaktiere uns einfach unter customercare@dalgado.de, Chat, oder Telefon +49 (0)211 97531929 und wir werden eine Lösung finden.

ALLGEMEINE FAQ

Warum zeigt ihr eure Herstellungskosten?
Wir alle wissen, dass Modemarken ihre Preise stark aufschlagen. Der traditionelle Preisaufschlag beträgt in der Regel das 5-6-fache. Der Aufschlag von Luxusmarken kann sogar das 10-15-fache betragen. Sie können das tun, weil wir als Verbraucher den tatsächlichen Produktionspreis nicht kennen. Wir glauben fest daran, dass du ein Recht darauf hast, genau das zu wissen. Nur so kannst du bessere Kaufentscheidungen treffen. Die genaue Preisaufschlüsselung für jedes Produkt findest du in dem Abschnitt "Was es kostet".

Wie berechnet ihr den traditionellen Preis?
So funktioniert die traditionelle Modeindustrie:
Herstellungskosten x 2 - 2,5 (im Durchschnitt) = Großhandelspreis
Großhandelspreis x 2 - 2,5 (im Durchschnitt) = Traditioneller Preis

Hier ist ein Beispiel für einen unserer Low-Top Sneaker. Die Herstellungskosten sind 58,10€.
Großhandelspreis: 58,10€ x 2 = 116,20€
Traditioneller Preis: 116,20€ x 2,2 = 255,00€ 
Dalgado Preis: 58,10 x 3,01 = 175,00€

Wir verzichten auf Zwischenhändler, verkaufen direkt an dich und geben unsere Einsparungen an dich weiter. Wir haben einen durchschnittlicher Preisaufschlag von 3x.

Warum ist euch Transparenz so wichtig?
Die Modeindustrie ist extrem intransparent und trügerisch. Als Verbraucher erhält man kaum verlässliche Informationen über die tatsächliche Herkunft der Materialien und die Herstellungsbedingungen. Wir halten das für grundlegend falsch. Du hast das Recht, genau zu wissen, was du kaufst. Deshalb legen wir genau offen, wo unsere Produkte hergestellt werden, aus was sie gemacht sind und wie viel sie kosten.

Was beudetet Klima-positiv - Plastik-positiv?
Es gibt nur eine Erde und es liegt in unserer aller Verantwortung, sie zu beschützen. Doch unabhängig davon, wie umweltfreundlich unsere Materialien und Produktionsprozesse sind, hat jedes Produkt einen ökologischen Fußabdruck. Wir tun alles in unserer Macht stehende, um sicherzustellen, dass er positiv ist. Für jede einzelne Bestellung pflanzen wir mit unserem Partner On A Mission einen Baum und entfernen mit unserem Partner Empower 1 kg Plastik aus unseren geliebten Ozeanen.

Klimapositiv bedeutet, dass wir als Unternehmen über das Erreichen von Netto-Null-Kohlenstoffemissionen hinausgehen und tatsächlich einen Nutzen für die Umwelt schaffen, indem wir zusätzliches Kohlendioxid aus der Atmosphäre entfernen. Plastikpositiv zu sein bedeutet, dass wir mehr Plastik aus den Ozeanen entfernen, als bei unserer gesamten Produktion entsteht.

Wo finde ich Informationen zum Versand?
Bitte klicke hier für alle relevanten Informationen.

Wo finde ich Informationen zu Umtauschen & Retouren?
Bitte klicke hier für alle relevanten Informationen.

Wie kann ich Dalgado kontaktieren?
Du kannst uns per E-Mail customercare@dalgado.de, per Chat oder telefonisch unter der +49 (0)211 97531929 erreichen. Wir sind Montag bis Freitag von 9:00 Uhr bis 17:00 Uhr erreichbar.

Where are your sneakers made?
All of our Low-Top and High-Top Sneakers are handmade in our Sneaker Manufactory located in Portugal. To learn more about our Sneaker Manufactory, click here.

Which materials are your sneakers made of?
Our sneakers are primarily made of premium leathers from Italy. Yet, there is a lot more to our sneakers than meets the eye. To learn exactly what our sneakers are made of, take a look at the “What it’s made of” section on the product page.

How do I find my sneaker size?
The most accurate way to find your sneaker size is to follow these simple steps:
1) Wear the typical type of socks you’ll wear with your sneakers and place one of your feet on a piece of paper with your heel against a straight wall.
2) Mark the outline of your toes.
3) Measure the longest part of your foot (heel to toe length).
4) Repeat with your other foot and check in our size guide which size fits you best.To see the size intervals, click on the size chart of the respective sneaker.
To see our complete size guide, click here.
Still not sure about your size? No worries at all. Just get in touch with us via email, chat, or phone +49 (0)211 97531929 and we will help you.

How do I take care of my sneakers?
The best care for the sneaker depends on the kind of leather it is made of. For every one of our products, you can find a “Care & Guarantee” dropdown explaining how to best take care it.

How long does it take to break in the sneakers?
Our sneakers are designed to be exceptionally comfortable right from the first step. In most cases, there will be no break-in time required. We do, however, recommend gradually increasing the wearing time of the sneakers.

What does the belt warranty include?
Our belts are handcrafted of the best materials and will last for many years to come. Yet, in case any manufacturing defect should occur within the first 2 years, we’ve got you covered. To see a more detailed list of what is covered and what isn’t, click here.

Of course, we will look at any defects on a case by case basis. Simply get in touch with us via email, chat, or phone +49 (0)211 97531929 and we will find a solution for you.

GENERAL FAQ

Why are you displaying your production costs?
We all know that fashion brands heavily mark-up their prices. The traditional mark-up is 5-6 times. The mark-up for luxury brands can even be 10-15 times. They can do so, because we as consumers don't know the actual production price. We firmly believe that you have a right to know. That is the only way to empower you to make more informed and better purchasing positions. You can find the exact price-breakdown for each product in the “What it costs” section.

How do you calculate the traditional retail price?
This is how the fashion industry works traditionally:
Production Price x 2 - 2,5 (on average) = Wholesale Price
Wholesale Price x 2 - 2,5 (on average) = Traditional Retail Price

Take one of our Low-Top Sneakers for example. The Production Price is 58,10€.
Wholesale Price: 58,10€ x 2 = 116,20€
Traditional Retail Price: 116,20€ x 2,2 = 255,00€ 
Dalgado Price: 58,10 x 3,01 = 175,00€

We cut out the middle man, sell directly to you and pass the savings on to you. Our average mark-up is 3 times.

Why is transparency so important to you?
The fashion industry is notoriously opaque and deceiving. As a consumer you get hardly any reliable information on the actual origin of the materials and manufacturing conditions. We firmly believe the industry is fundamentally flawed. You have every right to know exactly what you are buying. That is why we reveal exactly where our products are made, what they are made of, and what they cost.

What does climate positive & plastic positive mean?
There is only one Earth and it is our responsibility to take care of it. Yet, regardless of how environmentally-friendly our materials and production processes are, every product has an ecological footprint. We do everything in our power to make sure it’s a positive one. For every single order, we plant one tree with our partner On A Mission and remove 1kg of plastic from our beloved Oceans with our partner Empower.

Being climate positive means that we as a Company go beyond achieving net zero carbon emissions and actually create an environmental benefit by removing additional carbon dioxide from the atmosphere. Being plastic positive means that we as a Company remove more plastic from the oceans than is created during our entire production.

Where do I find information on shipping?
Please click here for all relevant information.

Where do I find information on exchanges & returns?
Please click here for all relevant information.

How can I contact Dalgado?
You can contact us via email, via chat, or phone +49 (0)211 97531929. We’re here for you Monday to Friday from 9:00am – 5:00pm CET.